Privacy Policy

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 Last Updated: 08/08/2025

Musano (Afshah Nayer) is the owner and operator of musanoreservation.com, a platform that connects users with trusted third-party agents who assist exclusively over the phone with flight bookings, changes, and cancellations. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us.

By using this website, you agree to the practices described below.

1. Business Information

Business Name: Musano
Address: House No. 163, Street No. 5, Falcon Complex, Lehtrar Road, Rawalpindi
Email: info@musanoreservation.com
Website: https://musanoreservation.com

2. Affiliate Information

Affiliate Partner: ExpertSolutionMedia LLC
Address: 3104 E Camelback Rd, Phoenix, Arizona 85016, USA
Website: https://expertsolutionmediallc.com

3. Information We Collect

We may collect personal and non-personal information in the following ways:

3.1 Personal Information
Information you provide directly, such as:

• Name 
• Phone number
• Details shared during phone calls with our partner agents
   

Note: We do not collect or store payment information through our website.

3.2 Non-Personal Information
Automatically collected data such as:

• IP address
• Browser and device type
• Pages visited 
• Time spent on site
   

3.3 How We Collect

• When you call our service number
• Via cookies or analytics tools (see section below)
   

4. How We Use Your Information

Your information may be used for:

• Connecting you with partner agents
• Responding to inquiries and service requests
• Improving website functionality and performance
• Meeting legal and regulatory obligations
   

5. Cookies and Tracking

We use cookies to:

• Understand visitor behavior 
• Improve performance and content delivery
   

You can manage cookie settings via your browser. Disabling cookies may affect some website features.

6. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share it in these cases:

6.1 Partner Agents
Information may be shared with trusted third-party agents who fulfill your flight-related requests.

6.2 Legal Requirements
We may disclose data if required by law or legal process.

7. Data Security

We implement reasonable safeguards to protect your data. However, no online transmission or storage system is 100% secure.

8. Your Rights

Depending on your location, you may request:

• Access to the personal information we hold
• Corrections or updates to your data
• Deletion of your information
• To opt out of promotional communications
   

To exercise your rights, contact: info@musanoreservation.com

9. Third-Party Links

This website may link to third-party services or partner sites. We are not responsible for their content or privacy practices. Please review their policies separately.

10. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from them. If you believe we have received such data, please contact us for prompt removal.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. We encourage users to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:
Email: info@musanoreservation.com