Terms And Conditions

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 Last Updated: 30/06/2025

Musano is the owner and operator of musanoreservation.com. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree with these terms, please do not use the website.

1. Acceptance of Terms

By using this website, you agree to follow these Terms and Conditions, including any additional terms, conditions, or policies posted on the site. We reserve the right to update or modify these terms at any time in accordance with applicable policies. Changes will be effective immediately upon posting. Your continued use of the website after updates signifies your acceptance of the revised terms.

2. Services Provided

Musano connects users with partner agents who provide assistance with flight bookings, cancellations, changes, group reservations, and related services exclusively via phone. We do not offer direct online booking or account management through the website. All services are arranged by our affiliate agents over the phone.

3. User Responsibilities

As a user, you agree to:

• Provide accurate, current, and complete information when interacting with our services.
   
• Use the website only for lawful purposes and comply with all applicable local and international laws.
   
• Avoid any fraudulent, harmful, or illegal activities while using the website.
   

4. Communication and Phone-Based Assistance

All bookings, changes, and cancellations are handled exclusively by our affiliate agents via phone. It is your responsibility to provide accurate and accessible contact information for follow-up communication.

5. Booking Process and Payments

Bookings are processed over the phone by third-party agents. Pricing, availability, and terms are set by the respective service providers. Musano does not process payments directly on the website.

6. Cancellations, Refunds, and Modifications

Cancellation and refund policies are determined solely by the service providers. Our agents assist with these requests via phone, but Musano is not liable for provider-specific decisions or delays.

7. Pricing Disclaimer

While we strive for accuracy, final prices and availability are confirmed by the service providers at the time of booking. Musano is not responsible for any discrepancies or price changes after publication.

8. Intellectual Property

All website content, including text, images, logos, and materials, is protected by copyright and trademark laws. Unauthorized use or reproduction is prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Musano disclaims all liability for indirect, incidental, or consequential damages arising from your use of this website or services arranged through it.

10. Indemnification

You agree to indemnify and hold harmless Musano and its affiliates from any claims or damages resulting from your misuse of the website or violation of these Terms.

11. Governing Law

These Terms are governed by the laws applicable to the jurisdiction where Musano operates. Any disputes will be resolved in the appropriate local courts.

12. Termination

We reserve the right to suspend or terminate your access to the website if you violate these Terms.

13. Changes to Terms

Musano may update these Terms at any time in line with policy changes. Updates will be posted on this page. Continued use of the website indicates your acceptance of any changes.